 Categories
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REFUND Policy
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1.
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The customer has the possibility to return all articles from our current
assortment without reason and within 30 days, and thus, to make use of our
"money back guarantee". This only holds true for sales contracts
under delivery conditions or (telecommunications) internet sales. The
goods must be returned to the firm Internet Retail Ltd. in orderly
condition, without signs of wear and exempted from all third party claims.
Punctual return is sufficient in order to satisfy legal deadlines.
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2.
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Rights of refund exist when ordering media packaged in transparent film or sealed media
such as CDs, audio cassettes, videos, DVDs, as well as newspapers and software, only when
the respective goods have been returned in the original sealed packaging or with an undamaged seal.
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3.
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Rights of refund can only be exercised through the return of the goods,
unless it is not possible to send the goods as a package. The refund
deadline begins with the reception of the delivery by the customer.
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| 4.
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Rights of return are to be considered forfeited if the goods have been
manufactured according to the order of the customer.
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5.
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Should the customer make use of refund rights, the firm Internet Retail
Ltd. has the right to demand an appropriate compensatory payment for the
period of time during which the goods remained in possession of the
customer.
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| 6.
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Furthermore, customers exercising their rights of refund must compensate
the firm Internet Retail Ltd. for any diminishment in value or for the
complete value of the goods, to the extent the customer was not able to
return the goods in orderly condition, as the customer is responsible for
the ruination, perishability or other deficiency of the delivered wares.
This does not hold true in respect to the ruination of goods whose damaged
condition was caused exclusively by a standard examination, as would have
been possible in a normal shop. Moreover, the duty of value compensation
can be avoided by not making use of the article as the proper owner would,
and by refraining from any acitivity which would reduce the value of the
article.
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7.
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The returned goods are to be sent to:
Internet Retail Ltd.
11 Church Road
Great Bookham
Surrey
KT23 3PB
U.K.
Internet Retail Ltd. is not liable to return any shipping costs to
customers outside of the U.K
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Shipping $ 0.00
Total $ 0.00
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